Free UK delivery on orders over £200·Ethically sourced · Artisan made·30 day hassle-free returns·New arrivals every week·Free UK delivery on orders over £200·Ethically sourced · Artisan made·30 day hassle-free returns·New arrivals every week·
Frela
Frela
Contact

Get in touch

Whether it's a question about your order, a product recommendation, or just to say hello — we'd love to hear from you.

Send us a message

Direct channels

Emailhello@frela.co

For general enquiries, order help, or feedback. We reply within a few hours.

Presspress@frela.co

For media enquiries, samples, and interview requests.

Tradetrade@frela.co

For wholesale, stockist applications, and trade account queries.

Careerscareers@frela.co

Interested in joining the team? Send your CV and a note.

Response times

Mon – Fri 9am – 5pm GMT

We typically respond within a few hours during business hours. Weekend and holiday enquiries are answered on the next working day.