Cookie Policy
Last updated: 1 March 2026
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with it. Similar technologies include local storage and session storage.
2. How we use cookies
We use cookies for the following purposes:
- Essential cookies — required for the site to function. These handle your shopping cart, user sessions, region preferences, and security. You cannot opt out of these.
- Analytics cookies — help us understand how visitors use our site so we can improve the experience. We use Google Analytics 4 with anonymised IP addresses.
- Functional cookies — remember your preferences such as your selected region and currency.
3. Cookies we use
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| _medusa_session | User session authentication | Session | Essential |
| frela_country | Selected region/country | 1 year | Essential |
| frela_cart_id | Shopping cart identifier | 30 days | Essential |
| _ga, _ga_* | Google Analytics tracking | 2 years | Analytics |
4. Managing cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent parts of the site from functioning correctly.
To learn more about managing cookies in your browser:
- Chrome — Settings > Privacy and security > Cookies
- Firefox — Settings > Privacy & Security > Cookies
- Safari — Preferences > Privacy
- Edge — Settings > Cookies and site permissions
5. Third-party cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include:
- Google Analytics — for anonymous site usage statistics.
- Stripe — for secure payment processing during checkout.
6. Changes to this policy
We may update this cookie policy from time to time. Changes will be reflected by the “last updated” date at the top of this page.
7. Contact
If you have questions about our use of cookies, please contact us at privacy@frela.co.
For more information about how we handle your data, see our Privacy Policy.